by Kimberly from Pennsylvania
Not only are the clothing items fabulous at Ivey Abitz, so is the customer service. I feel like customer service and Cynthia are my new best friends.
Looking at the designs over and over I noticed that there were some velvets pictured on the item pages. I sent an email to customer service and got a speedy reply assuring me that there would be velvets offered very soon.
Cynthia contacted me over a weekend just prior to my jacket going into production to ask if I wanted it lined. I chose not to, but I loved that she would ask.
I had them shipped to my work address, and when they arrived, ladies were gathered around to see what I got. I felt like the lucky women who get flowers delivered to the office.
When I opened the boxes (did I tell you how much I love the tissue paper and boxes) people were like “Oh my – how beautiful.”
I had to write immediately and let them know – well done.